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Esterilab Representações Lda. is committed to protecting the privacy and personal data of its users, ensuring compliance with the General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679. This Privacy Policy details the practices adopted regarding the collection, processing and protection of personal data, as well as the rights of the holders.
For any question or request related to your personal data, you can contact us at geral@esterilab.pt.
By using the Esterilab website, you are accepting the terms of this Privacy Policy, giving your express consent to the collection and processing of your personal data as described herein.
The personal data collected has the following purposes:
Request Fulfillment: Respond to questions or requests made through our contact forms or other communication channels.
Provision of Services: Ensure the execution of contracts and the delivery of the requested services or products.
Communications and Marketing: With your consent, send newsletters, information about products, services and events or conduct satisfaction surveys.
Legal Compliance: Ensure compliance with applicable legal and regulatory obligations.
The personal data collected may include:
Personally Identifiable Information: Name, address, e-mail address, telephone number, tax number.
Contractual and Billing Data: Data necessary for the conclusion of contracts and the issuance of invoices.
Browsing Data: Information collected through cookies, such as IP addresses, website browsing history, and preferences.
Statistical Data: Anonymized information used to understand user behavior and improve the website experience.
The collection of personal data can be done in the following ways:
Online Forms: When you fill in forms on our website.
Emails or Calls: When you contact us directly via email or phone.
Cookies and Analytics Tools: While browsing the website, we collect technical and statistical data through cookies and tools such as Google Analytics.
The Esterilab website is not directed to children under the age of 16. We ask that minors do not provide personal data through our website. If we identify data of minors, it will be deleted immediately.
Esterilab does not knowingly collect sensitive data, such as information about health, religion, political opinions, or sexual orientation. If you provide us with this type of data, it will be deleted, unless it is strictly necessary to comply with legal obligations.
Personal data will be kept for the period necessary for the purposes for which they were collected or as long as required by law:
Contractual data: Up to 10 years after the conclusion of the contract, in accordance with tax and legal obligations.
Marketing data: Kept until you withdraw consent or request deletion.
Technical and statistical data: Kept for periods that allow useful analyses, and are later anonymized.
Under the GDPR, you have the following rights over your personal data:
Access: Right to obtain confirmation about the data processed and to consult this data.
Rectification: Right to correct personal data that is inaccurate or outdated.
Erasure (Right to be forgotten): Right to request the deletion of your data, except when the processing is necessary for compliance with legal obligations.
Objection: Right to object to the processing of your data for marketing purposes or other legitimate interests.
Limitation: Right to temporarily restrict the processing of your data in specific situations.
Portability: Right to request the transfer of your data to another controller.
To exercise any of these rights, please send an email to geral@esterilab.pt with the subject line "Exercise of GDPR Rights".
Esterilab may share data with:
Service Providers: Entities that support the execution of services (e.g., data hosting services, order delivery), always under contracts that guarantee data protection.
Competent Authorities: When requested to comply with legal or regulatory obligations.
Esterilab ensures that all third parties involved apply GDPR-compliant confidentiality and protection measures.
Protecting your data is a priority. We have adopted technical and organizational measures such as:
Encryption of sensitive data.
Access control systems.
Regular monitoring of infrastructures to prevent unauthorized access.
Despite all efforts, we warn you that no data transmission on the internet is completely secure.
We use cookies to:
Analytics: Improve website performance and understand how users use it.
Functionality: Ensure more personalized and efficient navigation.
You can set your browser to accept, refuse or delete cookies. For more information, please see our Cookie Policy.
Our website may contain links to other websites. Esterilab is not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policies of each website you visit.
We reserve the right to change this Privacy Policy at any time. Any changes will be posted on our website. We encourage you to review this policy periodically.
For more information or to exercise your rights related to personal data, please contact us:
E-mail: geral@esterilab.pt
Phone: +351 212 389 155
Website: esterilab.pt
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