Esterilab offers a wide range of services related to laboratory solutions. Among them are the sale of high-quality laboratory equipment, supply of consumables, installation and maintenance of equipment, specialized technical support, and consulting for the choice and optimization of solutions adapted to the needs of our customers.
You can place your order by contacting us via the geral@esterilab.pt email or phone number indicated on our website. In addition, we are available to answer questions and guide you through the process of choosing the most suitable products.
The delivery time varies depending on the availability of the product and the location of the customer. We provide specific estimates at the time of order confirmation, but in general, domestic deliveries are made within 24 hours of the shipment notice being confirmed.
Yes, we offer the possibility of scheduling deliveries according to the needs of our customers. Simply contact us to fine-tune the logistical details and ensure that the service is in line with your requirements.
Yes, we guarantee technical assistance for all the equipment we sell. We have a specialized team to carry out diagnostics, preventive and corrective maintenance, as well as calibrations and equipment updates.
To request a quote, you can contact us via email geral@esterilab.pt, the form on our website, or directly by phone. After receiving the information about your needs, we will respond with a detailed proposal.
The delivery time depends on the nature of the product and its location. For products in stock, delivery is immediate in the national territory after confirmation of the order. Personalized products or with specific orders may have different deadlines, which will be informed at the time of order.
Yes, after-sales technical support is one of our main commitments. We ensure that our customers receive all the necessary support for the installation, use and maintenance of the equipment purchased.
We accept payments by bank transfer, as well as other arrangements that can be discussed directly with our team at the time of purchase.
Esterilab customer service is available via the geral@esterilab.pt email and phone number indicated on our website. We are ready to help with all your questions or requests.
Yes, we make international deliveries, depending on the location and type of product. Please contact us to discuss the logistical details and provide specific information.
Yes, all products sold by Esterilab have a warranty, the period of which varies depending on the manufacturer. We provide detailed warranty information at the time of purchase.
Yes, we provide equipment demos, where applicable, to ensure that customers fully understand the features before making a purchase. Contact us to schedule the demo.
The manuals of the purchased products are provided along with the equipment. In addition, we provide digital versions upon request if needed. You can request the manuals by e-mail geral@esterilab.pt.
* Chamadas para a rede fixa nacional. O custo da chamada depende do tarifário que tiver acordado com o seu operador de telecomunicações.