Quality Policy

Aware of the importance of creating value for the organization and meeting the expectations of its stakeholders, Esterilab Representações Lda. is committed to providing excellent services related to the analysis, development, installation and maintenance of laboratory solutions, supported by an effective Quality Management System.

Quality Policy Objectives

To ensure commitment to quality and continuous improvement, Esterilab sets the following objectives:

• Comply with Requirements and Standards
• Ensure strict compliance with all applicable legal, regulatory and regulatory requirements, as well as the expectations of customers and other stakeholders.
• Promoting Knowledge and Innovation
• Develop and retain organizational knowledge, promoting innovative practices adapted to market demands.
• Fostering Awareness and Professionalism
• Motivate employees, promoting awareness of the importance of quality, ethics and rigor in all activities developed by the organization.
• Betting on Qualification and Excellence
• Invest in the training and qualification of employees, ensuring that the services provided are adequate to the needs and expectations of customers.
• Continuous Improvement
• Commit to the continuous improvement of processes, ensuring efficiency and excellence in all services and activities performed.

Commitment to Quality

Esterilab assumes as a priority:

• Customer satisfaction through the delivery of laboratory solutions that exceed expectations;
• The alignment of its operations with the best practices in the sector;
• The implementation of corrective and preventive actions that promote organizational efficiency and the quality of services.

For any questions or additional information about the Quality Policy, please contact us at:

E-mail: geral@esterilab.pt